Privacy Policy

1. Introduction

Your Friends in Business, operated by Your Friends in Business LLC (“we,” “our,” or “us”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit yourfriendsinbusiness.com and any associated services.

By using our website, you consent to the practices described in this policy. If you do not agree, please do not use the website.

2. Information We Collect

Information You Provide

• Contact Forms: Name, email address, phone number, and message content when you submit a contact, volunteer, or newsletter form
• Event Registrations: Name, email, and event preferences when you register for events
• Chat Widget: Messages you send through our website chat feature

Information Collected Automatically

• Session Identifiers: A randomly generated session ID stored in your browser's local storage for chat functionality
• Device Information: Browser type, operating system, and screen resolution
• IP Address: Used for security and abuse prevention

3. How We Use Your Information

• Responding to your inquiries and providing customer support
• Processing event registrations and sending event-related communications
• Sending newsletter updates (with your consent)
• Improving our website and services
• Preventing fraud and ensuring security

We do not sell your personal information.

4. AI-Powered Chat

Our website includes an AI-powered chat widget. Chat messages are stored in our database to maintain conversation history during your session. Chat data is processed by our AI service to generate responses. Your chat conversations are not used to train AI models and are not shared with third parties.

5. Data Storage & Security

Your data is stored on secure cloud infrastructure with encryption in transit (TLS 1.3) and at rest. We implement industry-standard security measures including web application firewalls, DDoS protection, and access controls.

6. Data Retention

• Chat Messages: Retained for 90 days, then automatically deleted
• Contact Form Submissions: Retained for the duration of our business relationship
• Newsletter Subscriptions: Retained until you unsubscribe
• Session IDs: Stored in your browser's local storage until cleared

7. Information Sharing

We may share information with:

• Service Providers: Third-party providers who assist in operating our website and services, bound by contractual obligations to protect your data
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

8. Cookies & Local Storage

We use essential cookies for website functionality and local storage for chat session management. We do not use third-party advertising cookies or tracking pixels.

9. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at contact@yourfriendsinbusiness.com.

10. California Residents (CCPA/CPRA)

California residents have additional rights under the CCPA/CPRA, including the right to know what data is collected, the right to delete, and the right to opt-out of sale. We do not sell personal information. To exercise these rights, contact us at the email above.

11. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new “Last updated” date. Your continued use of the website constitutes acceptance of the updated policy.